Follow the on-screen prompt to successfully have the Simplisafe keypad installed.Īfter performing a real time firmware update, the SimpliSafe keypad battery might have run out by discharging after some time.Then re-add it by tapping the + Add icon to reinstall the SimpliSafe keypad.With your SimpliSafe keypad connected, simply tap the appropriate button to have it removed.Locate and click Device Settings from the list.Navigate to the Menu to see a list of options.Launch the App then login to your SimpliSafe account. ![]() Install the SimpliSafe application on your smartphone.It’s advisable to firstly disconnect and redo the connection procedure. Seeing that the re-installation procedure will perhaps clean any hitch, as it refreshes the connection. Basically, inappropriate setup of the keypad with your smartphone and the Base station may hinder the connection between these devices. Re-installing the SimpliSafe keypad to the Base station works great when troubleshooting an unresponsive SimpliSafe keypad. How to Fix Simplisafe Keypad Not WorkingĪs previously stated, there are a couple of reasons which may possibly lead to either dead SimpliSafe keypad or not working as expected.Įach and every affix outlined below has a particular aspect pointed to whether to fix a dead or not responding SimpliSafe keypad. Without any technical skill or resorting to customer support systems for look-up. And also, the SimpliSafe might have lost contact with the base station without you knowing.īelow are possible potential workarounds to keep your dead SimpliSafe keypad working in no time. That is, if the keypad is held far away than the expected range limit of the connection. The SimpliSafe keypad may likely appear dead by not responding, if a stable connection doesn’t exist between the keypad and the base station. Read Also: How to Group Lights in Google HomeĪdditionally, unreach wireless connection due to the device being out of range. Also the SimpliSafe keypad may tend to glitch out due to unsupportiveness of any recent firmware updates installed on the system which may require re-setup before it works properly. The general possible cause of this issue is considered as wrong installation of SimpliSafe keypad, that is inappropriate setup of the keypad can make it unresponsive.Īpparently, with a drained SimpliSafe keypad battery, the device may appear dead and unresponsive not until you replace the old battery with new pairs. ![]() Unresponsive SimpliSafe keypad may be reacting to a couple of reasons which render it inactive.
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